Warranty Policy
Effective Date: [Insert Date]
At [Store Name], we stand behind the quality of our refrigerant gas cylinders and related products. This Warranty Policy outlines the terms and conditions for warranty coverage.
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1. Warranty Coverage
We offer a limited warranty on select products, which covers:
Manufacturing defects
Leaks or faulty valves (not caused by mishandling)
Improper sealing or damage during shipment
Warranty Period:
Most cylinders are covered for 30 days from the date of delivery.
Longer warranty periods may apply to specific products (as stated on the product page).
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2. What Is Not Covered
The warranty does not cover:
Products that have been opened, tampered with, or misused
Damage due to improper storage, handling, or installation
Normal wear and tear
Products used outside their intended purpose
Gas consumed during use
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3. How to Make a Warranty Claim
To make a claim, please contact our support team with:
Your order number
Date of purchase
Description of the issue
Clear photos or video showing the defect
📧 Email: [yourstore@email.com]
📞 Phone: [+212 XXX XXX XXX]
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4. Warranty Resolution
Once we receive and review your claim:
If approved, we may offer a replacement, repair, or store credit.
Refunds under warranty are rare and only considered in specific cases.
We reserve the right to request the return of the defective item for inspection.
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5. Limitation of Liability
Our warranty is limited to the value of the product purchased. We are not liable for any indirect damages, labor costs, or loss of business caused by a defective product.
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6. Contact Us
For any warranty-related inquiries or assistance, don’t hesitate to contact us:
Email: [yourstore@email.com]
Phone: [+212 XXX XXX XXX]
Address: [Your Store Address]